Many players have questions about Lucky Days Casino before they deposit their first euro — here are the honest answers. Whether you are new to online casinos or have experience elsewhere, this guide walks you through the key steps, explains how to calculate your bonus value, and covers security and practical tips to get the most from your time at the site.
Before You Start
- Check your local laws: online gambling may be regulated or prohibited in your jurisdiction. Always confirm that you are legally allowed to play.
- Set a budget: decide how much you can afford to lose before you even open the casino site. This is not about winning — it is about responsible entertainment.
- Read the terms and conditions: bonus wagering requirements, game restrictions, and withdrawal limits vary. Pay special attention to the small print.
- Verify your identity: casinos are required to perform KYC checks. Have your ID, proof of address, and payment method details ready to speed up the process.
- Choose your payment method wisely: think about deposit speed, withdrawal times, and possible fees. You will see a comparison table later in this guide.
Step-by-Step Sign-Up
- Click the register button: usually located at the top right corner of the casino’s homepage. This opens the registration form.
- Enter your details: provide your full name, date of birth, email address, and a secure password. Make sure all data matches your official documents.
- Set your currency and language: choose the options that suit you best. Some currencies may affect your eligibility for certain bonuses.
- Opt in for bonuses: there may be a checkbox to activate the welcome bonus. If you prefer no bonus, you can skip that step.
- Read and accept the terms: this is a legal agreement, so do not rush. If you are unsure about any clause, contact support before proceeding.
- Confirm your email: check your inbox and click the verification link. This step may be mandatory before you can log in.
- Complete KYC if requested: upload a copy of your ID and a recent utility bill. Verification can take up to a few hours, so do it early.
Calculating Your Bonus
Welcome bonuses often seem generous, but you need to calculate the real value after wagering requirements. Here is a typical example. Suppose you deposit €100 and receive a 100% match, so you start with €200. The wagering requirement is 35x the bonus amount, not the deposit + bonus. In that case, you must wager 35 × €100 = €3,500 before you can withdraw any winnings from the bonus.
If the requirement is 35x the deposit and bonus, the wagering amount would be 35 × €200 = €7,000, which is significantly higher. Always read which formula applies.
Now, let us account for the game contribution. Many slots contribute 100%, while table games like blackjack contribute 10% or even less. If you play only slots, you need €3,500 in bets to clear the requirement. But if you play blackjack, only 10% of your stake counts, so you effectively need to bet €3,500 / 0.10 = €35,000 to meet the same requirement. This drastically changes the value of the bonus.
To estimate the expected value, use this formula: EV = (Bonus × RTP%) − (Wagering × House Edge). If the bonus is €100 and the slot RTP is 96%, the expected loss from the wagering is €3,500 × (1 − 0.96) = €140. Since the bonus is only €100, the EV is negative: €100 − €140 = −€40. This means, on average, you lose money during the wagering process. That is typical, but it helps you decide whether to pursue the bonus.
| Bonus Type | Deposit | Bonus Amount | Wagering Requirement | Total Wager Needed |
|---|---|---|---|---|
| 100% Match | €100 | €100 | 35x (bonus only) | €3,500 |
| 50% Match | €200 | €100 | 35x (deposit + bonus) | €10,500 |
| Free Spins | €0 | €10 winnings cap | 45x (winnings) | €450 |
You can see that a lower percentage match may be more favorable if the wagering formula is different. Always calculate the total wager requirement before claiming any bonus.
Security Overview
Online security is crucial, and modern casinos invest heavily in protection. The site uses SSL encryption to secure data transmission between your device and its servers. This means your personal and financial details are scrambled and unreadable to third parties during transfer.
Important: Always check that the URL starts with https:// and look for a padlock icon in the address bar. That is an immediate sign that the connection is encrypted.
For account access, two-factor authentication (2FA) adds an extra layer: after entering your password, you enter a code from your phone. This prevents unauthorized access even if your password is compromised. We strongly recommend enabling 2FA if it is available.
Casinos are also subject to licensing requirements from authorities like the Curacao Gaming Authority. However, be aware that when you play at a casino licensed in Curacao, winnings may be subject to local income tax, unlike casinos licensed under MGA or local jurisdictions. Check your country’s tax rules and consider consulting a tax advisor.
Finally, the site uses RNG (Random Number Generator) to ensure game outcomes are fair. Independent testing agencies audit these systems regularly to certify that the games are not biased.
Deposits & Withdrawals
Depositing funds is usually instant. You can use credit/debit cards, e-wallets, or bank transfers. Withdrawals, on the other hand, take longer. E-wallet withdrawals are often processed within 24 hours, while card or bank transfers may take 2–5 business days. Processing time at the casino side is separate from your bank’s processing time.
Before your first withdrawal, you must complete KYC verification. This confirms that you own the account and that you are not involved in money laundering. Having your documents ready speeds up the process.
When you withdraw, the casino may deduct a fee if you have not wagered a certain amount of your deposit. Read the terms to avoid surprises. Also, note that some payment methods have maximum withdrawal limits. For example, a weekly limit of €7,500 is common, but larger winners may need to withdraw in installments.
Worth Knowing
Responsible gambling tools are built into the casino. You can set deposit limits, which restrict how much you can deposit in a day, week, or month. You can also set session time reminders that notify you how long you have been playing. Self-exclusion allows you to take a break for a chosen period, from 24 hours to several months. If you feel that gambling is becoming a problem, these tools are your first line of defense.
Troubleshooting
I cannot log in, but I know my password is correct. What should I do?
Clear your browser cache and cookies, then try again. If that fails, use the password reset option. If you still cannot access your account, contact support. They can verify your identity and reset the account access.
My withdrawal has been pending for over 72 hours. Is that normal?
Withdrawal processing times vary by payment method. E-wallets usually take less than 24 hours, while cards can take up to five days. If your status remains pending for more than the stated max time, contact support. Ensure you have completed KYC verification, as missing documents may delay the process.
The bonus is not showing in my account after I deposited.
Check if you opted in for the bonus during the deposit process. Some bonuses require a bonus code. If you believe you did everything correctly, contact support. They can manually credit the bonus, but only if you meet the eligibility criteria described in the terms.
I get a message that my payment method is not supported. Why?
Some payment methods are restricted by country or currency. For example, certain e-wallets may not accept players from your country. Alternatively, you may have hit the maximum deposit limit. Check the casino’s banking page for the list of supported methods and any regional restrictions.
I won a large amount, but my withdrawal is above the maximum limit. What can I do?
Casinos typically allow you to withdraw in installments. For example, if your withdrawal limit is €7,500 per week and you won €20,000, you can request a withdrawal of €7,500, and after it is processed, request another installment. Always check the exact limits in the terms and conditions.
How do I close my account or self-exclude?
Go to your account settings and look for the responsible gaming section. There you can initiate self-exclusion or permanently close your account. If you choose self-exclusion, the casino will not allow you to log in during the set period. For assistance, contact support directly.
FAQ
Is it legal to play at this casino in my country?
Online gambling laws differ by jurisdiction. Some countries allow it with a license, others restrict it, and some ban it entirely. Check your local laws and the casino’s terms to see if players from your country are accepted.
How long does deposit verification take?
Deposits are usually credited instantly, but some methods may take a few minutes to reflect. If your deposit is not credited within 10 minutes, contact support with your transaction reference.
What is the minimum withdrawal amount?
The minimum withdrawal amount varies by payment method, but it is typically around €10 or €20. Check the banking page for the exact minimums for each method.
Can I cancel a withdrawal after requesting it?
Yes, in most cases you can cancel a withdrawal request before it is processed. The funds will return to your casino balance. However, if the withdrawal is already in processing, it may be too late. Always check the status in your account.
Are there any fees for deposits or withdrawals?
Most deposit methods are free. Withdrawals may have fees if you have not wagered a certain amount or if you use certain methods. The casino usually covers the cost for e-wallets, but credit card withdrawals may incur a charge.
How do I change my password or personal details?
Log into your account and go to the settings or profile section. There you can change your password, email address, or phone number. For changes to your name or date of birth, you will need to contact support and provide legal documentation.
What should I do if I forget my login credentials?
Use the password reset link on the login page. Enter your registered email and follow the instructions. If you forget your username, contact support with your email address to retrieve it.
How can I verify my account for KYC?
Usually, you need to upload a government-issued ID (passport or driver’s license) and a proof of address (like a utility bill) dated within the last three months. In some cases, you may need to upload a selfie holding your ID. Follow the instructions in the KYC section of your account.
Final Thoughts
Approach the casino with clear eyes: understand the terms, calculate the real value of bonuses, and always set limits for yourself. If you follow the steps in this guide, you will be well prepared to play responsibly and enjoy the experience without unnecessary stress. Remember that gambling should be entertainment, not a way to make money. Play smart and stop when you are ahead.